CertiIQ is operated by:
JBB Gaming Consultancy S.L.
Calle Pedraza, 12 1B
29602 Marbella (Málaga)
Spain

​

(hereinafter referred to as either "JBB", "CertiIQ", "we", "us", or "our").

CertiIQ is the brand name of the software platform operated by JBB Gaming Consultancy S.L.

By creating an account, submitting a registration form, or otherwise accessing or using the CertiIQ platform, you (hereinafter referred to as either "Customer", "User", or "you") agree to be bound by these Terms.

 

The Service is provided exclusively to business customers and is not intended for consumer use.

 

1. Definitions

In these Terms, the following definitions shall apply:
 

"AI Features" means any automated or artificial intelligence assisted tools or functionality within the Platform used to extract, analyse, classify, interpret or structure information contained within Customer Data or Documents.
 

"Asset" means a single item, product, component or subject matter tracked within the Platform for certification or compliance management purposes, including but not limited to a game, random number generator, platform component, certification, audit, security test or similar compliance related item.
 

"Connected Storage" means external storage systems or repositories configured or connected by the Customer to the Platform for the storage or retrieval of Documents, including but not limited to SharePoint, Google Drive, OneDrive, Amazon S3 or similar systems.
 

"Customer" means the legal entity that registers for, subscribes to, or otherwise accesses the Service and on whose behalf Users access the Platform.
 

"Customer Data" means any data, information or materials submitted to, uploaded to, stored in, linked to, or otherwise processed through the Platform by or on behalf of the Customer or its Users, including structured information entered into the Platform.
 

"Documents" means reports, certificates, audit documents, security assessments or any other files or documentation uploaded to, linked to, referenced within, or otherwise processed through the Platform by the Customer or its Users.
 

"Platform" means the CertiIQ software platform operated by JBB, including any associated software, tools, interfaces, features, documentation and services made available to Customers as part of the Service.
 

"Service" means the CertiIQ platform and related services made available by JBB to Customers under these Terms.
 

"Subscription" means the service plan purchased or selected by the Customer which defines the permitted use of the Platform, including applicable Asset limits, features and pricing.
 

"User" means an individual authorised by the Customer to access and use the Platform under the Customer's account.

 

2. Description of the Service

2.1 CertiIQ is a software platform designed to assist organisations in organising, analysing and managing certification and compliance related information. The Platform provides tools that enable customers to store, review and structure information relating to certifications, testing reports, regulatory standards and similar documentation.

2.2 The functionality of the Platform may include the automated extraction of structured information from certification reports and other uploaded documents, the classification of such information by reference to regulatory standards or jurisdictions, and the comparison of regulatory requirements across different markets. The Platform may also provide collaboration functionality allowing authorised users to share and review information relating to certifications and compliance matters.

2.3 The Platform is intended solely as an organisational and analytical tool. CertiIQ does not issue certifications, verify the validity of certifications, guarantee regulatory compliance, or act as a certification body, auditor, regulator or legal adviser.
 

3. No Professional Advice

3.1 The Platform is provided solely as an information management and analytical tool designed to assist Customers in organising and reviewing certification, testing and compliance related information. CertiIQ does not provide legal, regulatory, certification or other professional advice and nothing within the Platform, including any outputs, analysis or insights generated by the Platform or its AI Features, should be interpreted as such.

3.2 In particular, CertiIQ does not determine, confirm or represent that any game, platform component, certification or product complies with the requirements of any gambling regulator, testing laboratory or jurisdiction.

3.3 The Customer remains solely responsible for determining its regulatory obligations and for ensuring compliance with all applicable laws, regulations, licence conditions and certification requirements. This includes responsibility for confirming whether any product, game or system meets the requirements of any relevant gaming authority, testing laboratory or regulatory framework.

3.4 The Customer must independently review and verify any information, analysis or outputs generated by the Platform before relying upon them for regulatory, operational or commercial purposes.
 

4. Customer Responsibility for Information and Regulatory Compliance

4.1 The Customer is solely responsible for the accuracy, completeness, legality and validity of all Customer Data, Documents and other information uploaded to, stored within, or otherwise made available through the Platform, including any information obtained through Connected Storage.

4.2 The Platform, including any AI Features, may extract, classify, analyse or structure information contained within such materials through automated processes. Any outputs, summaries, classifications or other results generated by the Platform are provided for convenience only and may be incomplete, inaccurate or out of date.

4.3 The Customer must independently review and verify all information and outputs generated by the Platform before relying upon them for regulatory, operational or commercial purposes.

4.4 The Customer acknowledges that gambling laws, regulatory requirements, technical standards and certification obligations vary between jurisdictions and may change from time to time. CertiIQ does not monitor, interpret or guarantee compliance with the requirements of any particular jurisdiction, regulator, testing laboratory or certification body.

4.5 CertiIQ does not verify the accuracy of Customer Data or Documents and does not determine, confirm or represent that any product, game, system, certification, test result or regulatory submission complies with the requirements of any gambling regulator, testing laboratory, licensing authority or applicable jurisdiction.

4.6 The Platform is intended solely as an organisational and analytical tool and must not be relied upon as a definitive or authoritative record of regulatory compliance, certification status, regulatory approval or market entry eligibility.

4.7 The Customer remains solely responsible for determining its regulatory obligations and for ensuring compliance with all applicable laws, regulations, licence conditions, technical standards and certification requirements in each jurisdiction in which it operates or intends to operate.
 

5. AI Features and Limitations

5.1 The Platform may include AI Features that utilise automated processes, machine learning models or other algorithmic tools to extract, classify, analyse, summarise or structure information contained within Customer Data, Documents or other materials available through the Platform.

5.2 AI Features operate through automated processing and probabilistic models and may generate outputs including summaries, classifications, suggested relationships, alerts or other analytical results. Such outputs may contain errors, omissions, misinterpretations or misclassifications and may not reflect the most current regulatory, certification or technical requirements applicable in any jurisdiction.

5.3 The Customer acknowledges that AI-generated outputs are provided for informational and convenience purposes only and must not be treated as authoritative or definitive determinations of regulatory status, certification validity, jurisdictional eligibility or compliance with any gambling laws, technical standards or regulatory requirements.

5.4 The Customer is solely responsible for reviewing and verifying any outputs generated by AI Features and for determining whether such outputs are appropriate for the Customer's regulatory, operational or commercial purposes.

5.5 CertiIQ does not warrant or represent that AI Features, or any outputs generated by them, will be accurate, complete, reliable, up to date or free from errors. AI Features may evolve over time and may incorporate third party technologies or models, and CertiIQ does not guarantee the continued availability, performance or suitability of any specific AI functionality.
 

6. Document Storage and Connected Storage

6.1 The Platform may allow the Customer to upload, link to, or otherwise make available Documents through the use of Connected Storage systems. Connected Storage refers to external storage environments configured and controlled by the Customer, including but not limited to cloud storage services, document management systems or similar third party storage solutions.

6.2 Unless expressly stated otherwise in the applicable Subscription, CertiIQ does not host, store or control Documents and does not operate the Connected Storage environments used by the Customer. The Platform may access or reference Documents stored in Connected Storage solely for the purpose of enabling the functionality of the Platform.

6.3 The Customer is solely responsible for configuring and maintaining any Connected Storage systems used in connection with the Platform, including responsibility for access permissions, authentication controls, backup procedures, data retention settings and security configurations. The Customer is also responsible for ensuring that its use of Connected Storage complies with all applicable laws, regulatory requirements, licence conditions and internal policies.

6.4 CertiIQ does not monitor or verify the availability, security or integrity of Connected Storage systems and is not responsible for the acts or omissions of any third party storage provider. The availability and functionality of Connected Storage integrations may depend on third party services and application programming interfaces which may change, be suspended or become unavailable from time to time.

6.5 To the fullest extent permitted by law, CertiIQ shall not be liable for any loss, corruption, alteration, delay, unavailability or unauthorised access to Documents or other data stored within Connected Storage environments.

6.6 The Customer remains solely responsible for maintaining copies of all Documents and for ensuring that appropriate records are retained where required by applicable gambling regulators, testing laboratories or certification bodies.
 

7. Third-Party Services and Integrations

7.1 The Platform may rely on or integrate with third party services, technologies or infrastructure in order to provide certain functionality. Such services may include, without limitation, cloud hosting providers, artificial intelligence or machine learning services, authentication and identity management systems, analytics services, communications services, external storage platforms and other third party software or technology providers (together, "Third Party Services").

7.2 CertiIQ does not own or control Third Party Services and does not guarantee the availability, performance, security or continued compatibility of any Third Party Services used in connection with the Platform.

7.3 The availability and functionality of certain features of the Platform may depend on Third Party Services. Interruptions, outages, degradation of service, changes to application programming interfaces, modifications to service terms, or the suspension or termination of Third Party Services may affect the operation or availability of the Platform or certain features within it.

7.4 CertiIQ is not responsible for the acts, omissions or failures of any Third Party Service provider and does not warrant that Third Party Services will be uninterrupted, error free or suitable for the Customer's particular regulatory, operational or technical requirements.

7.5 To the fullest extent permitted by law, CertiIQ shall not be liable for any loss, damage, delay or disruption arising from the unavailability, failure, modification or discontinuation of any Third Party Services.

7.6 The Customer acknowledges that its use of certain features of the Platform may involve interaction with Third Party Services and may therefore be subject to the applicable terms, policies or technical limitations of those providers.

7.7 Nothing in these Terms shall be interpreted as a representation that any Third Party Services used by the Platform satisfy the regulatory, licensing or compliance requirements applicable to the Customer in any jurisdiction.
 

8. Subscription Plans, Assets and Pricing

8.1 Access to and use of the Platform is provided on a subscription basis in accordance with the applicable Subscription plan selected by the Customer.

8.2 Subscription fees are determined by reference to the number of Assets managed within the Platform during the applicable subscription period.

8.3 For the purposes of this Agreement, an Asset is counted as a single unit regardless of the number of associated Documents, certification reports, jurisdictions, testing records, updates or change management records linked to that Asset within the Platform. For clarity:

• a game or product certified for multiple jurisdictions will be counted as one Asset;

• uploading multiple certification reports or related Documents for the same Asset will not increase the Asset count; and

• updating reports, records or certification information associated with an existing Asset will not create additional Assets.

8.4 CertiIQ may determine the number of Assets managed within the Platform based on system records and usage metrics.

8.5 CertiIQ may offer a number of Subscription tiers which may include, for example:

• Free Tier – up to 10 Assets;

• Starter – up to 50 Assets;

• Growth – up to 100 Assets;

• Scale – up to 200 Assets; or

• Enterprise – more than 200 Assets.

8.6 The specific features, limits and pricing applicable to each Subscription tier shall be as described on the CertiIQ website or in the applicable order form.

8.7 If the number of Assets managed by the Customer exceeds the limits of its Subscription tier, CertiIQ may require the Customer to upgrade to the appropriate Subscription tier or may charge the applicable fees for the higher tier from the date the limit is exceeded.

Free Tier

8.8 The Free Tier is provided solely for evaluation and limited use of the Platform. CertiIQ may modify, suspend or discontinue the Free Tier at any time, including by changing the number of Assets permitted or the functionality available within the Free Tier. Where reasonably practicable, CertiIQ will provide advance notice of material changes.

Add-On Services

8.9 CertiIQ may offer optional add-on services that extend the functionality of the Platform, including but not limited to RTP Monitoring tools, Integrity Monitoring tools and Change Management tools. Add-on services are optional and are priced separately from the base Subscription unless expressly stated otherwise.

8.10 Gaps Analysis Tool Credits

The Platform may include an optional Gaps Analysis Tool that enables Customers to compare regulatory or technical standards across different jurisdictions. Use of the Gaps Analysis Tool operates on a credit-based model rather than a recurring subscription fee.

Customers may purchase analysis credits in advance which are consumed each time a gaps analysis is executed through the Platform. The number of credits required for a specific analysis and the price of credits shall be communicated through the CertiIQ website, the Platform interface, or an applicable order form.

Credits are non-refundable, non-transferable and non-exchangeable for cash or monetary value. Once credits have been used to perform an analysis they cannot be reinstated or refunded.

CertiIQ may modify the pricing, structure or usage requirements associated with credits from time to time. Such changes will apply only to future credit purchases and will not affect credits already purchased.

Gaps Analysis credits do not constitute stored monetary value and exist solely as a mechanism enabling the use of the Gaps Analysis Tool within the Platform. Where credits have been used to perform an analysis, the associated charges shall be deemed fully earned and payable and shall not be subject to refund, reversal or chargeback except where required by applicable law.

Changes to Plans and Pricing

8.11 CertiIQ may modify Subscription tiers, pricing structures, Asset limits, or available add-on services from time to time. Any such changes will apply to future billing periods or renewals and will not affect fees already paid for the current subscription period. CertiIQ will provide reasonable prior notice of any material pricing changes.

9. Acceptable Use

9.1 The Customer shall use the Platform only for lawful purposes and in accordance with this Agreement. The Customer must not, and must not permit any User or third party to:

• upload, store, transmit or otherwise make available through the Platform any content that is unlawful, fraudulent, defamatory, harmful, or that infringes the intellectual property or other rights of any third party;

• introduce viruses, malware, malicious code or other harmful material into the Platform or any Connected Storage environment;

• attempt to gain unauthorised access to the Platform, its underlying systems, networks, or related infrastructure, or attempt to circumvent any security, authentication or access control measures;

• reverse engineer, decompile, disassemble, copy, modify or create derivative works of the Platform, except to the extent expressly permitted by applicable law;

• interfere with, disrupt or attempt to disrupt the operation, integrity or performance of the Platform or any related systems;

• use the Platform in a manner that could damage, disable, overburden or impair the Platform or its underlying infrastructure;

• use the Platform to misrepresent the certification, testing, regulatory status or compliance of any product, game, system or service; or

• engage in any fraudulent, misleading or deceptive activity using the Platform.

9.2 The Customer is responsible for ensuring that all Users comply with this clause.

Free Tier Usage

9.3 The Free Tier is intended solely for limited evaluation and use of the Platform. Customers must not create multiple accounts, entities or User profiles for the purpose of circumventing Free Tier limitations or otherwise bypassing usage restrictions.

9.4 CertiIQ reserves the right to investigate suspected misuse of the Platform or the Free Tier and may suspend, restrict or terminate access to the Platform where it reasonably believes that a Customer or User has breached this clause.
 

10. Intellectual Property

10.1 All intellectual property rights in and to the Platform, including the CertiIQ software, technology, databases, design, user interfaces, documentation, algorithms, AI Features and underlying systems, together with any updates, enhancements or modifications thereto, are and shall remain the exclusive property of CertiIQ or its licensors.

10.2 Subject to the terms of this Agreement and the applicable Subscription, CertiIQ grants the Customer a limited, non exclusive, non transferable and non sublicensable licence to access and use the Platform solely for the Customer's internal business purposes during the subscription term.

10.3 The Customer retains ownership of all Customer Data and Documents made available through the Platform. The Customer grants CertiIQ a non exclusive, worldwide, royalty free licence to host, process, analyse, transmit and otherwise use Customer Data and Documents solely for the purposes of:

• enabling the functionality of the Platform and its features;

• improving, developing and enhancing the Platform and related services; and

• complying with applicable legal or regulatory obligations.

10.4 CertiIQ may generate aggregated, anonymised or de-identified data derived from Customer Data or Platform usage, provided that such data does not identify the Customer or any individual. CertiIQ may use such aggregated data for the purposes of operating, improving, analysing and developing the Platform and related services.

10.5 Except for the limited rights expressly granted in this Agreement, no rights in the Platform or any CertiIQ intellectual property are granted to the Customer.
 

11. Feedback and Product Improvements

11.1 Customers may from time to time provide suggestions, comments, ideas, enhancement requests, recommendations or other feedback relating to the Platform or the Service ("Feedback").

11.2 To the extent that any intellectual property rights may arise in such Feedback, the Customer hereby assigns, and shall procure that its Users assign, to CertiIQ all right, title and interest in and to such Feedback. Where such assignment is not legally effective, the Customer grants CertiIQ a perpetual, irrevocable, worldwide, royalty free, transferable and sublicensable licence to use, reproduce, modify, adapt, incorporate, commercialise and otherwise exploit the Feedback for any purpose connected with the development, improvement, marketing or operation of the Platform and related services.

11.3 CertiIQ shall have no obligation to implement any Feedback and shall be free to develop, acquire or implement functionality that may be similar or identical to ideas contained in the Feedback.

11.4 The Customer acknowledges that it shall not be entitled to any compensation, ownership rights or other remuneration in connection with the use or implementation of any Feedback by CertiIQ.
 

12. Platform Usage Data

12.1 CertiIQ may collect, generate and analyse technical data relating to the operation, performance and use of the Platform, including usage metrics, system logs, feature interaction data and other operational information ("Usage Data").

12.2 CertiIQ may use Usage Data for the purposes of operating, maintaining, securing, improving and developing the Platform and related services, including troubleshooting, product development, analytics, benchmarking and the creation of industry insights.

12.3 CertiIQ may also aggregate and anonymise such Usage Data so that it no longer identifies the Customer, its Users, or any specific Asset, Document or Customer Data. CertiIQ may use, publish or disclose such aggregated and anonymised data for business, research, statistical or commercial purposes, including the production of industry reports, product performance metrics or market insights.

12.4 CertiIQ shall not disclose Customer Data, Documents or other information that directly identifies the Customer or its Users without the Customer's consent except as required by law.
 

13. Service Modifications

13.1 CertiIQ may from time to time modify, update, enhance, replace or discontinue features or functionality of the Platform as part of ongoing product development, security improvements, regulatory updates or operational maintenance.

13.2 CertiIQ may introduce new features, tools, integrations, modules or services, including beta or experimental functionality. Certain new or enhanced functionality may be offered as optional features, add on services, or as part of higher subscription tiers and may be subject to additional fees.

13.3 While CertiIQ will use reasonable efforts not to materially reduce the core functionality of the Platform during an active paid Subscription period, the Customer acknowledges that the Platform is a continuously evolving service and that changes to features, interfaces, integrations or workflows may occur.

13.4 Where CertiIQ introduces new functionality or materially enhanced capabilities, CertiIQ may determine that such functionality will be made available only under specific subscription plans or subject to additional charges. Any such pricing changes will apply prospectively and shall not affect fees already paid for the current Subscription period.

13.5 CertiIQ shall not be liable for any loss arising from the modification, suspension or discontinuation of any non core feature of the Platform.
 

14. Confidentiality

14.1 In the course of providing and using the Platform, each party may receive or have access to non public information relating to the other party's business, technology, operations, or customers ("Confidential Information").

14.2 CertiIQ will treat Customer Data, Documents and other non public information submitted to the Platform as confidential and will use such information solely for the purpose of providing, maintaining and improving the Service in accordance with these Terms.

14.3 Each party agrees that it will not disclose the other party's Confidential Information to any third party except to its employees, contractors, professional advisers or service providers who require access to such information for the purposes of the Service and who are subject to appropriate confidentiality obligations.

14.4 The obligations in this clause do not apply to information that:

• is or becomes publicly available through no fault of the receiving party;

• was lawfully known to the receiving party prior to disclosure;

• is lawfully obtained from a third party without restriction; or

• is independently developed without reference to the Confidential Information.

14.5 Nothing in this clause prevents CertiIQ from disclosing information where required by applicable law, regulation, court order or by a competent regulatory authority. You may also disclose relevant information to certification laboratories, regulators or licensing authorities where such disclosure is reasonably necessary in connection with regulatory or compliance matters relating to the gaming industry.

14.6 The obligations in this clause will continue for so long as the relevant information remains confidential.
 

15. Customer References and Testimonials

Customers grant CertiIQ permission to display their name and logo as a CertiIQ customer.

Testimonials may only be published if voluntarily provided or approved by the Customer.
 

16. Limitation of Liability

16.1 To the maximum extent permitted by applicable law, CertiIQ's total aggregate liability arising out of or in connection with the Platform, the Service, or these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total fees paid by the Customer to CertiIQ for the relevant Subscription during the twelve (12) months immediately preceding the event giving rise to the claim.

16.2 CertiIQ shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business opportunities, loss of goodwill, loss of anticipated savings, loss of data, or business interruption, even if CertiIQ has been advised of the possibility of such damages.

16.3 Without limitation to the above, CertiIQ shall not be liable for:

• any regulatory fines, penalties, sanctions, licence suspensions, licence revocations, or enforcement actions imposed by any regulatory authority;

• any decisions made by regulators, certification laboratories, testing agencies, or other third parties relying on information stored or generated within the Platform;

• any inaccuracies, omissions, or misclassifications contained within Customer Data, Documents, AI Features outputs, or information extracted or processed by the Platform;

• any loss, corruption, or unauthorised access to data stored in Connected Storage environments or third party services;

• any interruption or unavailability of the Platform resulting from third party infrastructure providers, integrations, or services.

16.4 The Customer acknowledges that the Platform is intended to assist with the organisation, management, and monitoring of compliance related information across multiple jurisdictions, but does not replace independent regulatory, legal, or certification advice.

16.5 Nothing in these Terms shall exclude or limit liability to the extent that such liability cannot be excluded or limited under applicable law.
 

17. Suspension and Termination

17.1 CertiIQ may suspend, restrict, or terminate access to the Platform, in whole or in part, with immediate effect where reasonably necessary to protect the integrity, security, or lawful operation of the Service.

17.2 Suspension may occur where:

• the Customer fails to pay any undisputed fees when due;

• the Customer breaches these Terms or any applicable Subscription terms;

• CertiIQ reasonably suspects fraudulent activity, misuse of the Platform, or a breach of the Acceptable Use provisions;

• the Customer's use of the Platform creates a security risk, threatens the stability or performance of the Platform, or may expose CertiIQ to legal or regulatory liability;

• the Customer attempts to circumvent subscription limits, including Asset limits or Free Tier restrictions;

• continued provision of the Platform would cause CertiIQ to breach applicable law or regulatory obligations.

17.3 CertiIQ may suspend access to the Platform for non payment following reasonable notice to the Customer. Access may be restored once all outstanding fees are paid.

17.4 CertiIQ may terminate a Customer's Subscription:

• upon written notice if the Customer commits a material breach of these Terms and fails to remedy such breach within a reasonable cure period where the breach is capable of remedy;

• immediately where the breach is incapable of remedy, involves unlawful activity, or creates material legal or regulatory risk.

17.5 The Customer may terminate its Subscription by discontinuing use of the Platform and providing notice in accordance with the applicable Subscription terms. Unless otherwise agreed, fees already paid are non refundable.

17.6 Upon termination or expiry of the Subscription:

• Customer access to the Platform will be disabled;

• the Customer may export structured Customer Data within a reasonable period determined by CertiIQ;

• CertiIQ may permanently delete Customer Data after the expiry of such period, except where retention is required for legal, security, or operational purposes.

17.7 CertiIQ shall not be liable for any loss of data, business interruption, or other consequences arising from suspension or termination carried out in accordance with these Terms.
 

18. Data Protection

18.1 CertiIQ processes limited personal data necessary to provide and operate the Platform and related services, including user names, business contact details, login credentials, and company related information associated with Customer accounts.

18.2 To the extent that CertiIQ processes personal data on behalf of the Customer in connection with the provision of the Platform, the Customer remains the data controller and CertiIQ acts as a data processor solely for the purpose of providing the Service.

18.3 Each party shall comply with applicable data protection and privacy laws in connection with its use of the Platform and processing of personal data.

18.4 CertiIQ will process personal data only as necessary to provide, maintain, secure, and improve the Platform, and in accordance with its Privacy Policy.

18.5 Further details regarding the categories of personal data processed, the purposes of processing, data retention practices, and the rights of individuals are set out in the CertiIQ Privacy Policy, which forms part of these Terms.
 

19. Governing Law

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the use of the Platform.
 

20. Service Availability and Maintenance

20.1 CertiIQ will use reasonable efforts to make the Platform available to Customers on a continuous basis. However, the Customer acknowledges that the Platform may be unavailable from time to time due to scheduled maintenance, upgrades, security updates, technical issues, or circumstances beyond CertiIQ's reasonable control.

20.2 CertiIQ may temporarily suspend or restrict access to the Platform where necessary to perform maintenance, improve functionality, address security risks, or ensure the stability and performance of the Service.

20.3 Where reasonably practicable, CertiIQ will provide advance notice of scheduled maintenance that may materially affect the availability of the Platform.

20.4 CertiIQ does not guarantee uninterrupted or error free operation of the Platform.
 

21. Force Majeure

21.1 Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay is caused by events beyond its reasonable control.

21.2 Such events may include, without limitation, acts of God, natural disasters, war, terrorism, civil unrest, labour disputes, governmental actions, regulatory restrictions, internet or telecommunications failures, cyber attacks, failures of cloud infrastructure providers, or widespread power outages.

21.3 Where a force majeure event occurs, the affected party shall use reasonable efforts to resume performance as soon as reasonably practicable.

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Contact

CertiIQ is operated by:
JBB Gaming Consultancy S.L.
Calle Pedraza, 12 1B
29602 Marbella (Málaga)
Spain
CIF: ES B56537780
Email: support@certiiq.com
Website: https://www.certiiq.com