RTP (Performance) Monitoring

Your games are live. Is anyone watching them?

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In most regulated markets, monitoring the real-world performance of your games isn't optional - it's an obligation. The UK Gambling Commission, Malta, Italy, and US states across the board require gaming companies to continuously evidence that live game performance stays within certified theoretical return-to-player ranges. In the US, they call it Performance Monitoring. The requirement is the same.

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Most companies rely on an in-house solution for this. CertiIQ™ offers a purpose-built, always-on alternative - ingesting aggregated RTP data via API with no spin logs and no player data - giving compliance teams the audit trail, alerting, and incident management infrastructure they actually need.

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Configure volatility and tolerances per asset, monitor stakes, wins, and spins per interval across every RTP variant, and track convergence and rolling performance over time. When a game deviates, CertiIQ™ automatically creates an incident and fires alerts via Slack, email, or Jira. Results can also be shared directly with operators, should you wish to.

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And it isn't just compliance teams that benefit. Account managers and commercial teams get visibility into game performance too, because a game falling outside its RTP range doesn't only mean a regulatory issue. It might mean a design flaw, a critical production error, or something worse.