This Privacy Policy explains how JBB Gaming Consultancy S.L., trading as CertiIQ™ (“CertiIQ”, “we”, “us”, or “our”), collects, uses, and protects personal data when you:

• visit our website (www.certiiq.com)

• contact us or request information

• register interest in our services

• use the CertiIQ platform
   

CertiIQ is a business-to-business (B2B) service and is not intended for consumer use.
 

1. Data Controller

The data controller responsible for your personal data is:

JBB Gaming Consultancy S.L.
Calle Pedraza, 12 1B
29602 Marbella (Málaga)
Spain

CIF / NIF: ES B56537780
Email: support@certiiq.com
 

2. Personal Data We Collect

We collect only the personal data necessary to operate our website and provide our services.
 

Information You Provide
 

When you contact us or use our services, we may collect:

• name

• business email address

• company name

• job title

• any information you provide in forms or communications
   

Platform Account Data

If you use CertiIQ, we may collect:

• account details (name, email, company)

• login and authentication data

• user activity within the platform
   

Automatically Collected Data

When you visit our website, we may collect:

• IP address

• browser type and version

• device information

• pages visited and interactions
   

Cookies and Tracking

We use cookies and similar technologies to operate the website and improve user experience.

For more information, see our Cookie Policy.
 

3. How We Use Personal Data
 

We use personal data to:
 

Provide Services

• create and manage user accounts

• provide access to the CertiIQ platform
   

Communicate With You

• respond to enquiries

• provide service updates
   

Operate and Secure the Platform

• monitor performance

• prevent misuse or fraud
   

Improve Our Services

• analyse usage

• develop new features
   

Comply With Legal Obligations

• comply with applicable laws

• enforce our Terms of Service
   

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Contractual necessity – to provide our services

• Legitimate interests – to operate and improve our business

• Legal obligations – where required by law
   

5. Sharing of Personal Data

We may share personal data with trusted third-party providers that support our services, such as:

• cloud hosting providers

• authentication services

• analytics tools

• AI service providers

These providers process data on our behalf and are required to protect it.

We do not sell personal data.
 

6. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)

• transfers to countries with adequate protection decisions
   

7. Data Retention

We retain personal data only for as long as necessary to:

• provide our services

• comply with legal obligations

• resolve disputes

• enforce agreements

If you contact us but do not become a customer, we may retain your information for a limited period.
 

8. Security

We implement appropriate technical and organisational measures to protect personal data, including:

• access controls

• encryption in transit where applicable

• system monitoring and logging

However, no system can be completely secure.
 

9. Customer Data and Documents

CertiIQ primarily processes business compliance data rather than personal data.
 

Documents are typically stored in customer-controlled storage systems, and customers are responsible for ensuring compliance with data protection laws in relation to those documents.
 

10. Your Rights

Under GDPR, you have the right to:

• access your personal data

• correct inaccurate data

• request deletion

• restrict processing

• object to processing

• request data portability

To exercise your rights, contact:

support@certiiq.com
 

11. Cookies

We use cookies to operate and improve our website.

You can manage your cookie preferences through your browser or via our cookie banner.

For more details, see our Cookie Policy.
 

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.
 

13. Contact

If you have any questions about this Privacy Policy, please contact:
 

JBB Gaming Consultancy S.L.
Calle Pedraza, 12 1B
29602 Marbella (Málaga)
Spain

Email: support@certiiq.com
Website: https://www.certiiq.com

 

This Privacy Policy should be read together with our Terms of Service and Data Processing Addendum.