Case Study: How LotsaSlots Took Control of Multi-Market Certification

This is an illustrative scenario based on common challenges faced by independent game studios operating across multiple regulated markets.

The Company

LotsaSlots is an independent game developer and content supplier with a growing portfolio of slot titles distributed across regulated markets in Europe. As their catalogue expanded, so did the complexity of keeping their certification programme under control - and the pressure to serve an increasingly demanding operator client base.

The Challenge

Growing a game portfolio across three regulators sounds exciting on paper. In practice, it turned LotsaSlots's compliance function into a full-time fire-fighting exercise.

Their certification reports lived in a patchwork of inboxes, shared drives, and folders - each lab sending documents in its own format, on its own schedule, with no consistent naming convention and no central home. The compliance team knew roughly what had been certified, but "roughly" isn't a word regulators tend to appreciate.

The bigger headache was sharing. Every time an operator customer - or a prospective one - asked for certification evidence for a specific title, someone had to hunt the report down, check it was the right market version, and fire it off manually. For a studio with over 30 certified titles across three jurisdictions, this had become a major time sink. Reports would be shared from the wrong market, old versions would slip through, and some operators were simply chasing constantly because they had no visibility of what was valid and what wasn't.

Expiry management was equally ad hoc. The team relied on calendar reminders and memory. Renewals were occasionally missed. Lab invoices were tracked in a spreadsheet that nobody kept fully up to date.

In short: the compliance operation had not kept pace with the business.

The Solution

LotsaSlots onboarded CertiIQ™ and centralised their entire certification programme in a single platform. The impact was felt immediately across three areas: organisation, visibility, and sharing.

One Home for Everything

Every test report - whether received from a lab partner or uploaded directly by the team - now lives in the CertiIQ™ Reports Library. CertiIQ™ automatically parses incoming reports on upload, extracting component names, version numbers, and certified checksums without any manual data entry. Titles are mapped to the markets they cover, which means the platform builds LotsaSlots's compliance picture as documents arrive - not after hours of admin work.

A Live View Across Three Markets

The Market Tracker gave the compliance team something they'd never had before: a real-time dashboard showing exactly where they stood in Malta, the UK, and Italy at any given moment - total evidence held, what's valid and approved, what's expiring within the next 30 days, and what needs urgent attention.

For a studio operating under MGA, UKGC, and ADM rules simultaneously, the difference between knowing and guessing is significant. The team now starts every week with a clear picture.

Sharing That Works for Operators Too

The manual report-chasing problem was solved with SynchroniseIQ™. LotsaSlots connected their key operator customers directly to their CertiIQ™ account, and from that point on, every report uploaded to the platform became instantly available to connected partners - no emails, no downloads, no requests needed.

For operators not yet on the platform, LotsaSlots can generate secure, time-limited sharing links - sent via email, Slack, or any other channel - giving access to specific reports without exposing anything they don't want shared. Granular sharing controls mean LotsaSlots decides exactly who sees what, and a full audit trail records every access event.

Operator customers who signed up for their own free CertiIQ™ account gained even more: a live view of LotsaSlots's certifications, updated automatically the moment a new report is added.

Lab Cost Visibility

As a bonus, LotsaSlots's finance team gained something they'd long wanted - a clear breakdown of lab fees per market. CertiIQ™ tracks the cost attached to each certification, so total spend across Malta, the UK, and Italy is visible at a glance. Budget reporting went from a quarterly exercise to a real-time view.

The Results

"We went from not knowing what was expiring next month to having a live compliance dashboard across three jurisdictions. And our operators stopped asking us for reports - they just log in and see everything themselves."

• Report chasing eliminated - operator customers now access certification evidence directly, reducing incoming compliance queries significantly.

• Zero missed expiries - the 30-day expiry alert system ensures renewals are planned, not scrambled for.

• Full market visibility - compliance status across MGA, UKGC, and ADM consolidated into a single view for the first time.

• Faster onboarding for new operators - sharing credentials means new customers can access the full certified portfolio in minutes, not days.

• Lab cost tracking - finance now has real-time visibility of certification spend broken down by jurisdiction.

  
  

Get Started

If you're a game studio managing certifications across multiple markets, CertiIQ™ gives you the infrastructure your compliance programme actually needs - and makes sharing with your customers effortless.

See our Pricing and book a demo to see how it works.